Getting started
Find the VIN, check the vehicle and understand how the process works.
HELP CENTER
Get to the right answer quickly.
Help with vehicle checks, reports, checks, payments, invoices, account and data coverage.
VIN & vehicle check
VIN format, data availability and possible check results.
Reports
Saved vehicle histories, reopening reports and interpreting results.
Checks & packages
Available checks, package prices and use of your check balance.
Payment & invoice
After logging in, you can find orders and invoices in the Billing section.
Data coverage & notes
Sources, coverage, limitations and correct interpretation of a vehicle report.
STILL HAVE A QUESTION?
Get in touch →Send us a general inquiry.
If the Help Center does not answer your question, briefly describe the issue. For account or order questions, use the same email address as in your Motavio account whenever possible.